This Refund Policy (“Policy”) outlines the terms and conditions for requesting and obtaining refunds for services provided by “Satlinked” (“we,” “us,” or “our”). By using our services, you (“you” or “the client”) agree to abide by this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Eligibility for Refunds:
Refunds may only be requested for services that have been prepaid and not yet delivered.
Services that have already been delivered, partially completed, or are in progress are not eligible for a refund.
Refund Requests:
To request a refund, you must submit a written request to “Satlinked” clearly stating the reasons for the refund.
The refund request should be sent to [Contact Email or Address] within [specified timeframe] from the date of the original purchase.
Evaluation and Processing of Refunds:
“Satlinked” will evaluate refund requests on a case-by-case basis.
We reserve the right to decline refund requests that do not meet the eligibility criteria or if the reasons provided are not deemed valid.
If the refund request is approved, “Satlinked” will initiate the refund within [specified timeframe] using the original payment method.
Non-Refundable Services:
Customized or tailored services that have been specifically developed or modified based on the client’s requirements are non-refundable.
Any third-party costs, licenses, or expenses incurred by “Satlinked” on behalf of the client are non-refundable.
Dispute Resolution:
If a refund request is denied or there is a disagreement regarding the refund decision, both parties will make reasonable efforts to resolve the issue through good-faith negotiations.
In the event of a failure to reach a resolution, any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts of [Your Country/State] as stated in the governing law section of the Terms and Conditions.
Modifications:
“Satlinked” reserves the right to modify this Refund Policy at any time. Updated policy terms will be posted on our website or provided directly to the client.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you have any questions or concerns, please contact us.